Connect Zendesk Support to Telegram on Stepper to automate your workflows. See the triggers and actions available for each app below.
When this happens in Zendesk Support
New Ticket
Triggers when a new ticket is created
Updated Ticket
Triggers when an existing ticket is updated
New User
Triggers when a new user is created
New Organization
Triggers when a new organization is created
New Group
Triggers when a new group is created
New View
Triggers when a new view is created
New Ticket in View
Triggers when a new ticket is added to a view
New Tag Added to Ticket
Triggers when a new tag is added to a ticket
New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket
Do this in Telegram
Create Ticket
Create a new support ticket
Update Ticket
Update an existing ticket
Create User
Create a new user
Update User
Update an existing user
Delete User
Delete a user and associated records
Create Organization
Create a new organization
Update Organization
Update an existing organization
Add Comment to Ticket
Add a comment to an existing ticket
Add Tags to Ticket
Add one or more tags to an existing ticket
Remove Tags from Ticket
Remove one or more tags from an existing ticket
Attach File to Ticket
Attach a file to an existing ticket with a comment
Find an Agent
Find an agent using search query
Find Tickets
Find tickets using search query or by ticket ID
Find a Group
Find a group using search query
Find Latest Comment
Find the latest comment on a ticket
Find an Organization
Find an organization using search query
Find a User
Find a user using search query
Make HTTP Request
Make an HTTP request to any URL with full control over method, headers, and body.