Automate Zendesk Support for free on Stepper

New Ticket

Triggers when a new ticket is created

• 1 parameters
• Organization

Updated Ticket

Triggers when an existing ticket is updated

• 1 parameters
• Organization

New User

Triggers when a new user is created

New Organization

Triggers when a new organization is created

New Group

Triggers when a new group is created

New View

Triggers when a new view is created

New Ticket in View

Triggers when a new ticket is added to a view

• 1 parameters
• View

New Tag Added to Ticket

Triggers when a new tag is added to a ticket

• 1 parameters
• Tags

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket

• 1 parameters
• Ticket (Required for non-admins)

Create Ticket

Create a new support ticket

• 17 parameters
• Subject
• First Comment/Description
• Should the first Comment be public?
• Requester Name
• Requester Email
• Assignee
• Group
• Status
• Type
• Priority
• Tags
• Submitter
• Organization
• Ticket Form
• Brand
• External ID
• Collaborator Emails

Update Ticket

Update an existing ticket

• 19 parameters
• Ticket
• Subject
• Comment
• Should the comment be public?
• Status
• Type
• Priority
• Assignee
• Group
• Tags
• Additional Tags
• Remove Tags
• Submitter
• Requester
• Organization
• Ticket Form
• Brand
• External ID
• Collaborator Emails

Create User

Create a new user

• 10 parameters
• Name
• Email
• Role
• Organization
• Phone
• Details
• Notes
• Tags
• External ID
• Verified

Update User

Update an existing user

• 11 parameters
• User
• Name
• Email
• Role
• Organization
• Phone
• Details
• Notes
• Tags
• External ID
• Verified

Delete User

Delete a user and associated records

• 2 parameters
• User
• Permanent Deletion

Create Organization

Create a new organization

• 9 parameters
• Name
• Details
• Notes
• Tags
• Domain Names
• External ID
• Group
• Shared Tickets
• Shared Comments

Update Organization

Update an existing organization

• 10 parameters
• Organization
• Name
• Details
• Notes
• Tags
• Domain Names
• External ID
• Group
• Shared Tickets
• Shared Comments

Add Comment to Ticket

Add a comment to an existing ticket

• 3 parameters
• Ticket
• Comment
• Should the comment be public?

Add Tags to Ticket

Add one or more tags to an existing ticket

• 2 parameters
• Ticket
• Tags

Remove Tags from Ticket

Remove one or more tags from an existing ticket

• 2 parameters
• Ticket
• Tags

Attach File to Ticket

Attach a file to an existing ticket with a comment

• 5 parameters
• Ticket
• Comment
• Should the comment be public?
• File URL
• Filename

Find an Agent

Find an agent using search query

• 1 parameters
• Query

Find Tickets

Find tickets using search query or by ticket ID

• 1 parameters
• Type

Find a Group

Find a group using search query

• 1 parameters
• Query

Find Latest Comment

Find the latest comment on a ticket

• 1 parameters
• Ticket

Find an Organization

Find an organization using search query

• 1 parameters
• Query

Find a User

Find a user using search query

• 1 parameters
• Query

Make HTTP Request

Make an HTTP request to any URL with full control over method, headers, and body.