Automate Zoho Desk for free on Stepper

New Ticket

Triggers when a new ticket is created.

• 1 parameters
• Department

New or Updated Ticket

Triggers when a ticket is created or updated.

• 1 parameters
• Department

New Contact

Triggers when a new contact is created.

Create Ticket

Creates a new support ticket.

• 14 parameters
• Department
• Contact
• Subject
• Description
• Status
• Priority
• Category
• Sub Category
• Assignee
• Due Date
• Channel
• Classification
• Email
• Phone

Update Ticket

Updates an existing ticket.

• 13 parameters
• Ticket
• Department
• Contact
• Subject
• Description
• Status
• Priority
• Category
• Sub Category
• Assignee
• Due Date
• Channel
• Classification

Find Ticket

Finds a ticket by ticket number.

• 2 parameters
• Department
• Ticket Number

Create Contact

Creates a new contact.

• 17 parameters
• Last Name
• First Name
• Email
• Secondary Email
• Phone
• Mobile
• Account
• Title
• Description
• Type
• Twitter
• Facebook
• Street
• City
• State
• Country
• Zip Code

Update Contact

Updates an existing contact.

• 10 parameters
• Contact
• Last Name
• First Name
• Email
• Secondary Email
• Phone
• Mobile
• Account
• Title
• Description

Find Contact

Finds a contact by email address.

• 1 parameters
• Email

Create Account

Creates a new account (company/organization).

• 13 parameters
• Account Name
• Email
• Website
• Phone
• Fax
• Industry
• Description
• Street
• City
• State
• Country
• Zip Code
• Annual Revenue

Add Comment

Adds a comment to a ticket.

• 3 parameters
• Ticket
• Content
• Public

Send Reply

Sends an email reply on a ticket.

• 6 parameters
• Ticket
• From Address
• To Address
• Content
• Content Type
• Is Forward

Make HTTP Request

Make an HTTP request to any URL with full control over method, headers, and body.