← All apps Automate LiveChat for free on Stepper
Visit LiveChat LiveChat is a complete customer service platform that helps businesses connect with customers through live chat, messaging, and AI-powered support.
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See how to connect LiveChat to ... Triggers available for LiveChat on Stepper
New Chat
Triggers when a new chat is started.
Finished Chat
Triggers when a chat is ended.
New Message
Triggers when a new message or event is received in a chat.
Actions available for LiveChat on Stepper
Send Message
Sends a message to an existing chat.
- 3 parameters
- Chat
- Message
- Recipients
Start Chat
Starts a new chat, optionally with an initial message.
- 3 parameters
- Customer
- Initial Message
- Group
End Chat
Ends (deactivates) an active chat.
Transfer Chat
Transfers an active chat to another agent or group.
- 5 parameters
- Chat
- Transfer To
- Agent
- Group
- Force Transfer
Update Customer
Updates a customer's information.
- 4 parameters
- Customer
- Name
- Email
- Avatar URL
Ban Customer
Bans a customer for a specified number of days.
- 2 parameters
- Customer
- Ban Duration (Days)
Tag Thread
Adds a tag to a chat thread.
- 3 parameters
- Chat
- Thread
- Tag
Untag Thread
Removes a tag from a chat thread.
- 3 parameters
- Chat
- Thread
- Tag
Create Agent
Creates a new agent in LiveChat.
- 5 parameters
- Email
- Name
- Role
- Max Concurrent Chats
- Groups
Create Group
Creates a new agent group.
- 2 parameters
- Name
- Language Code
Create Tag
Creates a new tag in a group.
- 2 parameters
- Tag Name
- Group
Delete Tag
Deletes a tag from a group.
Find Chat
Finds a chat by ID.
Find Customer
Finds a customer by ID.
Find Agent
Finds an agent by email address.
Make HTTP Request
Make an HTTP request to any URL with full control over method, headers, and body.