Automate Freshservice for free on Stepper

New Ticket

Triggers when a new ticket is created in Freshservice.

Updated Ticket

Triggers when a ticket is updated in Freshservice.

New Requester

Triggers when a new requester is created in Freshservice.

Create Ticket

Create a new ticket in Freshservice.

• 15 parameters
• Requester Email
• Subject
• Description
• Status
• Priority
• Type
• Source
• Urgency
• Impact
• Department
• Group
• Agent
• Category
• Sub-Category
• CC Emails

Update Ticket

Update an existing ticket in Freshservice.

• 13 parameters
• Ticket
• Subject
• Description
• Status
• Priority
• Type
• Urgency
• Impact
• Department
• Group
• Agent
• Category
• Sub-Category

Find Ticket

Find a ticket by ID in Freshservice.

• 1 parameters
• Ticket

List Tickets

List tickets in Freshservice with optional filters.

• 3 parameters
• Requester Email
• Type
• Order By

Add Note to Ticket

Add a private or public note to a ticket.

• 3 parameters
• Ticket
• Note Content
• Private

Create Requester

Create a new requester in Freshservice.

• 8 parameters
• First Name
• Last Name
• Primary Email
• Job Title
• Mobile Phone
• Work Phone
• Address
• Background Information

Update Requester

Update an existing requester in Freshservice.

• 7 parameters
• Requester
• First Name
• Last Name
• Primary Email
• Job Title
• Mobile Phone
• Work Phone

Find Requester

Find a requester by ID in Freshservice.

• 1 parameters
• Requester

Create Asset

Create a new asset in Freshservice.

• 8 parameters
• Asset Name
• Asset Type
• Description
• Asset Tag
• Impact
• Assigned User
• Department
• Managed By Agent

Make HTTP Request

Make an HTTP request to any URL with full control over method, headers, and body.