Automate Chatwoot for free on Stepper
Chatwoot is an open-source customer engagement platform that provides live chat, email, and social media messaging in a unified inbox.
Triggers available for Chatwoot on Stepper
New Conversation
Triggers when a new conversation is created.
New Message
Triggers when a new message is created in any conversation.
Conversation Status Changed
Triggers when a conversation's status changes (open, resolved, pending, snoozed).
New or Updated Contact
Triggers when a contact is created or updated.
Actions available for Chatwoot on Stepper
Send Message
Sends an outgoing message in a conversation.
- 3 parameters
Send Private Note
Sends a private note (internal comment) in a conversation. Only visible to agents.
- 2 parameters
Create Contact
Creates a new contact in the account.
- 7 parameters
Update Contact
Updates an existing contact by ID.
- 7 parameters
Create Conversation
Creates a new conversation with an optional initial message.
- 6 parameters
Toggle Conversation Status
Changes the status of a conversation (open, resolved, pending, snoozed).
- 2 parameters
Assign Conversation
Assigns a conversation to a specific agent or team.
- 3 parameters
Add Labels to Conversation
Adds labels to a conversation. Existing labels are preserved and merged with the new ones.
- 2 parameters
Find Contact
Finds a contact by searching name, email, phone number, or identifier.
- 1 parameters
Find Conversation
Finds a conversation by its numeric ID.
- 1 parameters
Make HTTP Request
Make an HTTP request to any URL with full control over method, headers, and body.